Practical Information

 

Stress-free departure - unlike airport check-in nightmares, your Ulsterbus Coach Holiday starts in Belfast, before you go!

 

All tours depart from and return to The Europa Buscentre, Glengall Street, Belfast. Please enquire about various en-route pick-ups.

 

Departure Times are shown clearly in the brochure and on your ticket. Please consult both to be sure! Check-in 20 minutes before departure.

 

Coach seat numbers are shown on your ticket (you retain the same seat throughout the tour).

 

Luggage - 1 medium sized suitcase is permitted per passenger (max size 18kg/40 lbs). Your driver will take care of it, and porterage is included at all hotels.

 

Small hand luggage is permitted on board, but please remember that space is limited on the coach.

 

Overnight bag is essential for onward ferry crossings when overnight accommodation on board ship is involved, and also for transit hotels used on European and English tours prior to arrival at main hotel. Not all overnight hotels provide porterage.

 

Valid passports are needed on all Continental tours.

Please bring photo ID, preferably current passport on all tours, in case of unforeseen emergency early return by air, when such ID is essential.

 

Tours include:

  • All accommodation in 2*, 3* and 4* hotels.

  • Dinner, bed and breakfast (unless circumstances favour bed and breakfast only - this is clearly indicated in relevant itineraries).

  • Ferry crossings (including outside en-suite cabins and meals where applicable).

  • Visits to top quality attractions (unless otherwise stated).

  • Services of Ulsterbus Tours Driver/Courier throughout.

  • Discounted car parking at Belfast Europa Buscentre multi-storey car park.

 

Free travel is available from anywhere in Northern Ireland by scheduled Translink train or bus service when joining or leaving any tour - please enquire at time of booking.

 

When scheduled services aren't available on the day of departure or return, you may still travel free at any time on the day before departure, or the day after your return, and avail of our discounted rates at Holiday Inn beside the Europa Bus Centre - no need to worry about early morning taxis or sleeping in! Accommodation must be booked through Ulsterbus Tours booking office.

 

En-route pick-ups available at set points - please ask for details at time of booking.

 

Coaching

We currently operate an ongoing renewal programme. All our vehicles are constructed to comply with European legislation - 48/49/52 seats, air-conditioning, toilets, video/DVD's, fridges, double-glazing, seat belts and ABS braking systems. We operate a no-smoking "clean air" policy, avoid night-time driving and adhere strictly to all legislation regarding driver's hours and frequency of stops. Same coach/same driver throughout - new European drivers' hours legislation may occasionally mean using two drivers or hiring a local coach/driver for a short period during longer tours.

 

Ferries

On all tours involving sea-crossings the coach goes on board the ship.

 

Irish Sea crossings

Stena Line

Belfast - Cairnryan - 135 mins

Holyhead - Dublin - 195 mins

 

P&O

Larne - Cairnryan - 120 mins

 

Irish Ferries

Dublin - Holyhead - 120 mins

Rosslare/France - 18 hrs (overnight)

 

North Sea crossings to Mainland Europe

P&O Cruiseferry

Hull - Zeebrugge - 14 hrs (overnight)

Hull - Europoort - 12 hrs (overnight)

 

Scottish Islands

CalMac Ferries Ltd - Various

 

Also assorted lake/river ferries e.g. Italy, Rhine, Lake District etc.

 

Hotels

Hotels are carefully selected for their quality and location. Many have become trusted long-term partners.

 

Dinner, bed and breakfast is the normal arrangement on tours with a few exceptions, when perhaps lunch may be included, or dinner omitted to suit particular tour requirements (this is always clearly indicated in the tour itinerary). Some hotels may only offer two courses, particularly on overnight hotels. Occasionally hotels will require you to select your evening meal up to 24 hours in advance.

 

Most breakfasts are buffet style. In order to offer groups a choice rather than a set menu an increasing number of hotels also offer buffet style evening meals - this is especially welcome when offered on the Continent, where set menus are still very much the norm.

 

Brief hotel descriptions are included in the Hotel Directory (see brochure for further details). Please check individual web sites as shown.

 

Overnight hotels i.e. hotels used en-route to final destinations, are generally 3 star properties, chosen largely for their location and proximity to major routes. We reserve the right to change hotels used for overnight stops when circumstances dictate. This is rare and we only accept transfers to similar or better quality hotels.

 

Visits - all admissions charges to attractions and the increasing number of local guides' fees are included in the price. Some such guided tours may involve walking, sometimes over uneven ground or up flights of steps. Please enquire about suitability of individual tours if you have any concerns regarding personal mobility.

 

Insurance - all passengers must have adequate insurance. A Special Holiday Travel Insurance Scheme is available - please ask a member of staff or visit the Holiday Insurance page on this website. If you choose not to take our holiday insurance you must take alternative cover which is as good or better than ours.

 

Ulsterbus Limited is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts.

 

Additional Needs - we try to provide holidays which all customers can enjoy. However, if you do have a disability or additional requirements it would be helpful if you could furnish us with details at the time of booking your holiday so that full consideration can be given to the suitability of the particular tour. Please advise our reservations staff appropriately.

 

Please take advantage of all comfort stops and 'stretch your legs' to help circulation - remaining seated, without walking or doing 'in-seat exercises' may lead to discomfort.

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Ulsterbus Tours

Europa Buscentre,

Glengall Street,

Belfast, BT12 5AH

Monday - Friday 09:00 - 17:00

Saturday 09:00 - 12:30

Sunday Closed

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